EB
The Expat Buddy
For companies · €149

The Playbook is free. This is the version with your name on it.

The Expat Onboarding Playbook tells you how to run the first two years of an international hire. The Toolkit is that same system rebuilt as your documents — your logo, your colours, split into the pieces you actually hand to a manager, a buddy and the new hire. No editing, no reformatting, no explaining where it came from.

What lands in your inbox

Six documents, built for you, delivered within five working days.

Your branded Onboarding Playbook

The full 35-page system — the six steps, the owners, the metrics — in your logo and your colours, ready to circulate internally as your own document.

The Manager Briefing

Two pages a line manager will actually read: what they own in the first six months, what to say in each check-in, and the one question most managers skip.

The Buddy Role Card

One page you hand to the colleague who volunteers. What the role is, what it is not, and how long it lasts — so the buddy system stops depending on goodwill.

The employee checklist — 15 items

The BE Connected checklist for the hire themselves, branded and printable, covering everything they must arrange in their first six months in Belgium.

Three editable templates

The pre-arrival email, the unwritten-rules briefing and the six-month check-in questions — in Word, so your team can adapt them without asking us.

Reusable for every hire

You buy it once. Every international hire after that gets the same package, with no extra setup and no per-person cost.

What you already have, and what you don't

If you took the scan, the Playbook is already in your inbox. Here is the honest difference.

Playbook — freeToolkit — €149
The six steps and who owns them
The metrics that tell you it worked
Your logo, your colours, your document
Split into separate hand-outs per role
Manager briefing and buddy role card
Templates in editable Word format
Employee checklist you can print and give

Inside the employee checklist

Built on our BE CONNECTED programme — the phase that matters most for retention: the first six months after arrival.

15 items the new hire must arrange

  • Register at your local municipality within 8 working days
  • Register with a health insurance fund (mutualiteit) within 90 days
  • Set up a Belgian bank account
  • Arrange a Belgian SIM card or phone plan
  • Find a GP (huisarts) and register as a patient
  • Convert a driving licence if required
  • Register children at school, if applicable
  • Apply for child benefit (Groeipakket), if applicable
  • Set up utilities: electricity, gas, internet
  • Explore the neighbourhood and find local services
  • Join an expat community or network in the city
  • Learn basic Dutch phrases for daily life
  • Review the rental contract before signing
  • Understand the first Belgian payslip
  • Understand the temporary residence document (Bijlage 15/19)

6 how-to guides that go with it

How to Register at Your Local Municipality

The procedure for registration at the local municipality, and why the 8-working-day deadline matters.

How to Register with a Belgian Health Insurance Fund

How to choose a mutualiteit, what documents to bring, and how reimbursements work.

How to Open a Belgian Bank Account

Which banks are expat-friendly, what documents are needed, and how to get set up fast.

How to Read a Belgian Payslip

Deductions, net vs. gross pay, and the benefits listed on a Belgian payslip, explained.

How to Update an Address in Belgium (Adreswijziging)

How to report an address change within 8 working days, and who else needs to know.

Temporary vs. Permanent Residence Documents

The difference between a Bijlage 15/19 and a permanent card, and what each one allows.

€149, once

Not per hire, not per year. You buy the package once and use it for every international employee you hire after that.

The Toolkit is included free when you book a Full Onboarding & Integration Audit. The scan tells you what your company thinks is happening. The audit tells you what your international employees actually say.

Order the Toolkit

Tell us your company name and send us your logo. We build your version and deliver it within five working days, with an invoice for €149.

We will review your request within 24–48 hours and contact you at the provided email address.

Want more like this? Get monthly HR & retention insights in your inbox.

We respect your privacy. Unsubscribe anytime.